WhatsApp Trigger

purpose the whatsapp trigger node starts a workflow automatically when a new text message is received through your connected whatsapp business account it captures incoming message text and sender details in real time, allowing you to automate responses or trigger other workflow actions problem statement handling whatsapp messages manually can slow down operations and complicate customer engagement the whatsapp trigger node simplifies this by directly connecting to the meta whatsapp business api , automatically capturing text messages and essential sender details without writing any custom webhook code requirements to use the whatsapp trigger , make sure the following prerequisites are met you have a meta developer account (developers facebook com) you have access to a whatsapp business account (waba) the following details are available from your meta app dashboard business id phone number id whatsapp phone number access token (generated from your meta developer account) this node currently supports text based message triggers only use cases trigger an automation when a customer sends a whatsapp message capture user inquiries or lead information via whatsapp log incoming message data into a database such as supabase start ai driven workflows (e g , respond using a smart ai agent ) outcome when a user sends a whatsapp text message to your linked business number, this node captures the message text and sender’s number , triggering your automation workflow instantly how to use add the whatsapp trigger node drag and drop the whatsapp trigger node into your workflow this node must be the first node to capture and process incoming whatsapp messages configure whatsapp connection you’ll need to add your meta business credentials for the connection field description example business id the meta business id from your developer dashboard 987654321098765 phone number id the unique whatsapp number id linked to your business account 123456789012345 phone number the whatsapp number that receives messages +1 202 555 0199 access token permanent or temporary token generated via meta api tools eaajx9rzn7bibalkx… captured data currently, the whatsapp trigger captures and provides access to text messages only captured field description variable name messagetext the text content of the incoming message {{whatsapp messagebody}} phonenumber sender’s whatsapp phone number {{whatsapp phonenumber}} limitations (current version) supports text messages only does not support media files, images, or attachments yet future updates will include media handling , template message triggers , and rich message support