WhatsApp Business

purpose the whatsapp business trigger node is designed to receive incoming messages from your connected whatsapp business account using meta’s official api this node acts as the starting point for workflows that process, store, or respond to whatsapp messages in real time problem statement receiving whatsapp messages from customers through apis or external connectors often requires manual setup and webhook handling the whatsapp business trigger node simplifies this process by providing a ready to use webhook listener inside simplita — automatically capturing incoming messages directly from the whatsapp business api requirements before configuring the whatsapp business trigger, ensure you have the following an active whatsapp business account (waba) connected via meta for developers the following credentials from your meta developer dashboard business id phone number id whatsapp business phone number a meta access token (can be generated from the developer console) webhook url configured inside your meta app → webhooks → whatsapp business account section ⚠️ currently, this node supports receiving text messages only media (images, files, audio) are not yet supported use cases receive customer messages directly into your workflow start automation when a new whatsapp message is received store messages and sender info in a database (e g , supabase) automatically trigger ai responses or notifications to your team outcome when a user sends a text message to your connected whatsapp business number , this node automatically triggers your workflow and provides the message content and sender phone number as output variables how to use add the whatsapp business trigger node drag and drop the whatsapp business trigger node into your workflow canvas this node will serve as the entry point for receiving incoming whatsapp messages configure business details field description example business id your meta business id found in the developer dashboard 123456789012345 phone number id the id assigned to your whatsapp business number 987654321098765 phone number your registered whatsapp business phone number +1 202 555 0150 access token the permanent or temporary token from meta api tools eaaxxxxxxxx once entered, the node generates a webhook url which must be registered in your meta app → webhooks configuration panel captured data (output variables) the node provides two main output variables that can be used in other nodes field description variable name messagetext the text message received from the user {{whatsapp messagebody}} phonenumber the sender’s whatsapp phone number {{whatsapp phonenumber}} current limitations supported not supported (coming soon) text message input image / media messages real time message trigger template message detection sender phone number capture group message handling