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Rules Engine Widgets
Inbound Email
4 min
purpose problem statement needed to automatically monitor an inbox and process incoming emails to trigger workflow actions or extract useful information requirements must support imap or pop3 protocol for inbox monitoring should provide options for filtering emails based on sender, subject, or body content must extract key data fields and attachments for use in subsequent workflow nodes should support both plain text and html content use cases triggering workflows when new customer emails are received automatically processing support or feedback emails extracting data from incoming messages (e g , leads, order updates, tickets) forwarding attachments or storing them in databases/cloud storage outcome provides real time email monitoring and data extraction, enabling seamless automation triggered directly by incoming messages how to use 1\ imap setup configure your email connection for active monitoring imap/pop3 host e g , imap gmail com port 993 (default for imap over ssl) use ssl enable for secure connection username/email your full email address password app password or standard password (for gmail, use app password ) email folder e g , inbox check interval (sec) frequency to check for new emails (e g , 30) mark emails as read optional toggle max wait time (seconds) maximum polling wait time (e g , 300) make sure imap/pop3 credentials are active and verified before use 2\ filters define filters to only process relevant emails from email filter specific email addresses or domains (e g , support\@domain com, @domain com) subject contains keywords in subject line (e g , urgent, support, order) body contains keywords within the email body (e g , help, refund, complaint) only emails matching these filters will trigger downstream workflow actions 3\ output configure which parts of the email to extract extract and process attachments include email headers in output (optional)